FAQ
Ask us anything. Especially the skeptical questions.
If you just got a text and you're checking us out, start with the first section below.
Because you recently requested financial offers and agreed to be contacted. We work with financial service providers to give their customers education, and we don't cold-contact people or buy contact lists.
A fair question to ask about any money text. Here's how we're different: we'll never ask you to pay anything, never ask for passwords or codes, and never pressure you. You're talking with a real, US-based person, and you can stop with one word STOP. Want to be sure? Contact us through this site and we'll confirm it was us.
Reply STOP to any text, it works instantly. You can also manage texts, calls, and emails (or delete your information) on our preferences page. No hard feelings.
Only as much as your conversation needs, not a daily blast. Frequency depends on what you're working through, and standard message and data rates may apply.
No problem. You most likely requested offers through a company we work with and agreed to hear from us. If now's not the time, reply STOP or use our preferences page. Want to verify? Contact us and we'll confirm where the request came from.
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Let's make sense of your offers
Drop your details and Ask Pennie will help you understand your options and answer your questions by text, on your schedule.
Plain-language guidance from people who get it
No pressure and no judgment ever
Your info is never sold to third parties for marketing
New here?
Tell us how to reach you and a dedicated advisor will get in touch to walk through your offers free, no pressure, no credit impact.
Got a text from us?
That's your dedicated advisor a real person, ready when you are. Reply whenever it suits you; the conversation moves at your pace.